If you own a Ford or Lincoln vehicle, you’ve likely heard news about a massive recall affecting the rearview camera system. With millions of vehicles impacted, it’s easy to feel confused or worried about whether your car is safe and what you need to do.
This guide will walk you through everything you need to know about the Ford rearview camera recall. We’ll explain what the problem is, which models are affected, and the exact steps to get it fixed at no cost to you.
What is the Problem with the Ford Rearview Cameras?
The issue stems from a faulty connection within the camera system. Over time, the internal wiring or the camera hardware itself can degrade, leading to a loss of the video feed.
When this happens, drivers will experience one of the following symptoms:
- A completely black or blue screen on the infotainment display when the car is in reverse.
- A distorted, flickering, or “scrambled” image.
- An intermittent signal that cuts in and out.
This is a significant safety issue. A non-functioning rearview camera fails to comply with Federal Motor Vehicle Safety Standards and increases the risk of a back-over crash.
Which Ford and Lincoln Models Are Included in the Recall?
This has been one of the largest and most complex recalls in recent history, affecting a wide range of popular models spanning several years. While the list is frequently updated, the major recalls cover the following vehicles:
- 2015-2017 Ford Mustang
- 2014-2015 Ford Explorer
- 2017-2019 Ford Super Duty F-250, F-350, F-450
- 2011-2015 Ford and Lincoln vehicles (A broad recall for various models including Edge, MKX, Flex, MKT, and more)
- 2020-2023 Ford Explorer and Lincoln Aviator
- 2020-2022 Lincoln Corsair
- 2022-2023 Ford Transit Vans
Important Note: This is not an exhaustive list. The best and only way to be 100% certain is to check your specific vehicle.
How to Check if Your Specific Vehicle is Affected (The Most Important Step)
Do not rely on a generic list. You need to check your car’s unique 17-digit Vehicle Identification Number (VIN).
- Find Your VIN: Your VIN is located on a small plate on the driver’s side dashboard (visible through the windshield) and on a sticker inside the driver’s side door jamb. It’s also printed on your vehicle registration and insurance documents.
- Check the Official NHTSA Website:
- Go to the National Highway Traffic Safety Administration (NHTSA) recall website: https://www.nhtsa.gov/recalls
- Enter your VIN in the search box.
- The site will tell you if there are any open recalls for your vehicle. If the camera recall is listed as “unrepaired,” your car is affected and needs to be fixed.
- Check the Ford Recall Website: You can also use Ford’s official recall page: https://www.ford.com/support/recalls/
What is the Fix and Will It Cost You Anything?
The fix is completely free. By law, all safety recall repairs must be performed by an authorized dealer at no cost to the owner.
The repair process depends on the specific cause of the failure for your model:
- For many models: The fix involves replacing the rearview camera hardware itself and/or updating the system’s software.
- For some trucks and SUVs: The repair may involve replacing a section of the wiring harness or improving the electrical connections.
Your Action Plan: What to Do Now
- Check Your VIN: Use the NHTSA or Ford website to confirm your vehicle has an open recall.
- Contact Your Local Ford Dealer: Call the service department of your local Ford or Lincoln dealership. Tell them your vehicle is part of the rearview camera recall (you can provide them with the recall number if you have it from the NHTSA site).
- Schedule an Appointment: The dealer will schedule a time for you to bring your car in for the free repair. Be aware that due to the massive number of affected vehicles, there has been a shortage of parts at times. You may be placed on a waiting list, but it’s crucial to get your car registered in their system.
- Do Not Pay for Repairs: If an independent mechanic tells you that you need to pay to fix your camera, decline the service. This is a recall-related issue that the dealer must fix for free.
Final Thoughts: Don’t Delay
While it can be an inconvenience to take your car to the dealer, this is a critical safety issue. The rearview camera is an essential piece of safety equipment that protects pedestrians, especially children, from tragic back-over accidents.
By checking your VIN and scheduling your free repair, you are not only restoring a key feature of your vehicle but also ensuring the safety of those around you.
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